Return Policy

Coverconcepts and ABC SPA are committed to 100% customer satisfaction. If for any reason you are unsatisfied with (our/a) product(s), please follow these steps:

  1. Place your name and address inside the box in which you are returning the product(s). A copy of the receipt will work as well.

  2. Please state which product(s) are being returned

  3. Please state the reason for the return

  4. Contact us so we know that you are sending a return. Doing so can expedite the return process.

Upon receipt of the unused, returned product(s) in the original packaging, we will issue a credit to your credit card. We do not accept product(s) that are not in their original packaging or that have been used.

We deduct a 20% restocking fee from your refund for all customer error/unopened product(s). For non-customer error/defective product(s) we issue a full refund.

Please send all returns to:

ABC SPA
PO BOX 10087
Otter Coop
Langley BC
V4W 1X2

We do not accept COD